Patients and Visitors

Find Johnston Health resources and services designed with your needs in mind—whether you’re receiving care or supporting someone who is.

Billing & Insurance

Learn what to expect from your hospital bill and how to pay. You can get help making payment plans and exploring your options for financial assistance or charity care through Project Access.

Medical Records

View your health information online through our secure patient portal, My UNC Chart. Learn more about medical records, such as how to:

  • Get copies of records, including birth certificates
  • Send medical information to a new provider
  • Change or update your records

Services & Amenities

Contact Us

View our hospital directory to reach a Johnston Health department.

Take advantage of services and amenities for you and your family:

  • Cheer cards and gift shops
  • Food services
  • Interpreter services
  • Spiritual care

Visiting Hours

You may see a loved one at Johnston Health during visiting hours depending on their condition, your health, and your relationship to the patient. Learn how to protect patients during your visit by supporting a healthy hospital environment.

Patient Rights & Responsibilities

Look forward to excellent customer service at Johnston Health. To help us make your stay go smoothly, exercise your rights and responsibilities and express concerns as soon as you have them.

Download the Patient Information Handbook

Learn details about Johnston Health hospital resources for patients and visitors.

English [PDF]

Spanish [PDF]

Upcoming Events

  • Nov
    7:00 PM - 9:00 PM
    Our breastfeeding classes offer pregnant women and their partners the chance to prepare and ask questions before the baby’s arrival.
  • Nov
    9:00 AM - 12:00 PM
    The Gobble Waddle 5K and 10K walk and run supports the Johnston Health Foundation's Heart Fund and Healthy Kids Fund.
  • Nov
    1:00 PM - 2:00 PM
    Living with diabetes is a struggle, but it can be made easier by taking advantage of resources and support right here in Johnston County, NC.