Johnston Health Coronavirus (COVID-19) Updates

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Visitors - As the COVID-19 situation has evolved, our policy is evolving as well. Get full details.

Coronavirus Resources

Monoclonal Antibody Therapy Information

Johnston Health Restrictions for Facility Visitors and Vendors

Due to the growing spread of coronavirus / COVID-19 in North Carolina, Johnston Health is enacting stricter restrictions for visitors, vendors, and students at at our hospitals, including outpatient facilities and clinics.

PLEASE NOTE: No visitor, vendor or student with fever, cough, cold or flu-like symptoms should enter any Johnston Health facility.

Masks Policy

We ask that all patients, companions, visitors, community practitioners and vendors wear masks at Johnston Heath facilities.

For Our Outpatient Locations:
All patients attending a clinic visit will be provided a mask at the front door of the facility. While we are asking patients to refrain from bringing a companion to their visit, any companions will also be provided a mask unless already wearing one. Outpatients and companions should wear the masks for their entire visit. 

For Our Hospitals:
Patients will be required to wear their masks whenever they are outside of their rooms and when anyone else enters their rooms. 

All approved visitors and any vendors visiting Johnston Health will be issued masks at hospital entrances, which they will be asked to wear for the duration of the visit.


Johnston Health remains committed to patient-centered, safe care throughout all of our hospitals. As the COVID-19 situation has evolved over the last few weeks, our policy is evolving as well.

Effective August 23:

No visitors under the age of 18.

Adult Inpatients:

  • Two screened visitors at a time from 9 a.m. till 9 p.m. One screened visitor will be allowed to stay overnight from 9 p.m. to 9 a.m. We request that night visitors arrive by 8:30 p.m. in order to check in and get screened.
  • One visitor will be allowed in the surgical patient care area during pre-operative and post-operative care. There are no visitors allowed in the PACU area.

Labor & Delivery Patients:

Laboring mothers may designate two support people while in labor. After labor, patients may have one support person for the entire length of stay in the hospital. Two additional screened visitors may visit one at a time from 1 - 9 p.m. These visitors cannot switch out with others.

COVID Positive Patients:

  • COVID-19 positive patients can have one unique visitor per day from 11 a.m.- 1 p.m. and 4:30- 6:30 p.m. Patients can have a different visitor from one day to the next, but the visitor for the day must be the same person. No visitors are allowed to stay overnight. 
  • Visitors to Covid positive patients must wear personal protective equipment including a gown, gloves and hospital provided mask. They are not allowed in the room when aerosolized procedure is taking place. No food or drink in room.

Pediatric Patients: 

  • Two parents/guardians may stay with a patient in a pediatric area of the hospital or clinic.
  • Two parents/guardians will be allowed in the surgical patient care area during pre-operative and post-operative care.


  • Exceptions for COVID-19 and other patients will only be made for end-of-life situations. There are no other exceptions.
  • Members of the clergy are welcome in addition to any visitors. They must follow masking and all other requirements while in our facility. 

Outpatient Clinics/Outpatient Departments: 

One screened visitor is allowed in outpatient  areas, except in the case of a pediatric patient, where two visitors are allowed. No visitors under the age of 18 will be allowed to visit. All patients and visitors must wear masks for the entire visit.

Please note that some practices or services may apply further visitor restrictions. This is to protect the health of patients with complex or high-risk medical conditions. Johnston Health allows providers to make these final decisions.

Emergency Department:

One screened visitor is allowed to accompany a patient (unless the patient is confirmed COVID-19 positive or under investigation).

Additional restrictions:

  • The number of entrances to the hospital will be limited. All visitors and patients, including vendors and contractors, will be screened at designated entry points, including the Emergency Department.
  • Any visitors who are allowed must pass a health screening. Visitors should not visit our campuses if they have one or more of the following symptoms—fever, cough or shortness of breath—or have come into contact with a person who tested positive for COVID-19 in the last 14 days.

These restrictions have been put in place to protect everyone’s safety. The best scientific data and expertise inform us that “social distancing” is an essential element in successful efforts to contain the spread of COVID-19. We must do our part to support these guidelines and remain a good community partner. We also encourage you to use electronic communication for “virtual visitation,” such as FaceTime and Skype, in place of in-person visitation wherever possible. We appreciate your understanding at this time.


Only vendors and contractors who are essential to patient care and business operations will be allowed onsite on an as-needed basis. Vendors and contractors may be subject to health screening at any time prior to entry or while onsite at any Johnston Health hospital.

What to do if you have COVID-19 symptoms

If you are concerned you have been exposed or have symptoms of coronavirus (COVID-19), click the purple COVID-19 questions? Ask me. button on the bottom right of

This will bring up the COVID-19 Help bot. Click on the Symptom Checker button. This will lead you through some questions to determine if you need medical follow-up.

You can also call:

  • Your primary care provider

If you are having difficulty breathing, call 911 or seek immediate treatment.