Johnston Health Restrictions for Facility Visitors and Vendors

Due to the growing spread of coronavirus / COVID-19 in North Carolina, Johnston Health is enacting stricter restrictions for visitors, vendors, and students at our hospitals, including outpatient facilities and clinics.

PLEASE NOTE: No visitor, vendor or student with fever, cough, cold or flu-like symptoms should enter any Johnston Health facility.

Masks Policy

We ask that all patients, companions, visitors, community practitioners and vendors wear masks at Johnston Heath facilities.

For Our Outpatient Locations:
All patients attending a clinic visit will be provided a mask at the front door of the facility. While we ask patients to refrain from bringing a companion to their visit, any companions will also be provided a mask unless they are already wearing one. Outpatients and companions should wear masks for their entire visit.

For Our Hospitals:
Patients will be required to wear their masks whenever they are outside their rooms and when anyone else enters their rooms.

All approved visitors and any vendors visiting Johnston Health will be issued masks at hospital entrances, which they will be asked to wear for the duration of the visit.

Visitors

Johnston Health remains committed to patient-centered, safe care throughout all of our hospitals. As the COVID-19 situation has evolved over the last few weeks, our policy is also evolving.

Effective March 25, 2022:

No visitors under the age of 12.

Adult Inpatients:

  • Four screened visitors at a time from 6 a.m. till 9 p.m. One screened visitor will be allowed to stay overnight from 9 p.m. to 6 a.m. We request that night visitors arrive by 8:30 p.m. to check-in and get screened.
  • One visitor will be allowed in the surgical patient care area during pre-operative and post-operative care. There are no visitors allowed in the PACU area.

Labor & Delivery Patients:

  • Laboring mothers may have three support people while in labor. After delivery, they can have the main support person and four other visitors over the age of 18. They may visit between the hours of 1 p.m. till 9 p.m. two at a time. These four visitors cannot switch out with other visitors.
  • COVID positive patients may have a support person 24/7. The support person cannot leave and come back. They should be prepared to stay for the duration.

COVID Positive Patients:

  • COVID-19 positive patients can have two unique visitors per day from 6 a.m. - 9 p.m. Patients can have two different unique visitors from one day to the next, but the visitors for the day must be the same persons. No visitors are allowed to stay overnight.
  • Visitors of Covid positive patients must wear personal protective equipment including a gown, gloves and hospital-provided mask. They are not allowed in the room when an aerosolized procedure is taking place. No food or drink in the room.

Pediatric Patients:

  • Two parents/guardians may stay with a patient in a pediatric area of the hospital or clinic.
  • Two parents/guardians will be allowed in the surgical patient care area during pre-operative and post-operative care.

Exceptions:

  • Additional exceptions for COVID-19 and other patients will be made for end-of-life situations, minors, and patients requiring family support.
  • Members of the clergy are welcome in addition to any visitors. They must follow masking and all other requirements while in our facility.

Outpatient Clinics/Outpatient Departments:

  • No visitors under the age of 12 will be allowed to visit. All patients and visitors must wear masks for the entire visit.

Emergency Department:

  • One screened visitor age 12 or older is allowed to accompany a patient. Visitors must wear mask the entire visit.

SECU Hospice House

  • 24-hour visitation allowed. All visitors will be screened and must wear a mask the entire visit.

Additional restrictions:

  • The number of entrances to the hospital will be limited. All visitors and patients, including vendors and contractors, will be screened at designated entry points, including the Emergency Department.
  • Any visitors who are allowed must pass a health screening. Visitors should not visit our campuses if they have one or more of the following symptoms—fever, cough or shortness of breath—or have come into contact with a person who tested positive for COVID-19 in the last 14 days.

These restrictions have been put in place to protect everyone’s safety. The best scientific data and expertise inform us that “social distancing” is an essential element in successful efforts to contain the spread of COVID-19. We must do our part to support these guidelines and remain a good community partner. We also encourage you to use electronic communication for “virtual visitation,” such as FaceTime and Skype, in place of in-person visitation wherever possible. We appreciate your understanding at this time.

Vendors/Contractors

Only vendors and contractors who are essential to patient care and business operations will be allowed onsite on an as-needed basis. Vendors and contractors may be subject to health screening at any time prior to entry or while onsite at any Johnston Health hospital.

If you have symptoms of COVID-19

If you are concerned you have been exposed or have symptoms of COVID-19, click the purple COVID-19 questions? Ask me. button on the bottom right of unchealthcare.org

This will bring up our COVID-19 symptom checker that will lead you through some questions to determine if you need medical follow-up. You can also call your primary care provider.

Call 911 or seek immediate treatment if your COVID-19 symptoms include:

  • Difficulty breathing
  • Persistent chest pain and/or pressure
  • A fever >104 degrees Fahrenheit that isn’t improving with over-the-counter fever reducing medication
  • Persistent vomiting and/or diarrhea
  • Confusion they weren’t experiencing before
  • An inability to get up
  • A blue tint to your lips and/or face